Meet Markel Boaters

We'd be happy to tell you how great our boat insurance coverage is, but wouldn't you rather hear from boaters like you? Below is a sampling of the comments we get regularly from our customers.

“People are nice and price is right.”
– Alfred W.

 
“I just received an insurance quote and found that the agent that helped me, Stephen, was very knowledgeable and helpful so I went ahead and purchased the policy for my boat. I just wanted to send you a note to let you know it was a pleasure dealing with Stephen and I know as a manager how helpful it is to have good employees working for you. If your whole staff is like him then you must have a very fulfilling job.”
– Jim C.

  “It feels nice to know I'm protected.”
– Michael C.

“I found your rates to be very competitive with other companies.”
– Norman U.

 “Ron was a pleasure to work with, Thanks!”
– Jay H.

"Ken was extremely helpful friendly & courteous."
– Bob B.

"Y'all put it in English so I know what you’re talking about."
– Kerry H.

“This is cheap enough for the average person to purchase. Cheaper than any regular insurance. Thanks.”
– Kyle G.

 “I've dealt with Dan twice, real helpful and always courteous, and quick to return calls. Thanks Dan.”
– Eugene T.

“I would like to pass on my appreciation for the professional service I received while working with Stephanie. She was knowledgeable of the product and quickly understood and reacted to my needs. She provided me with excellent customer service. Thank you for the positive experience.”
– James C.

“Fast & Speedy service - friendly & helpful staff - Thank you!”
– Rick & Tacy P.

“Matt was extremely helpful & professional.”
– Martin R.

“Stephanie was incredibly helpful to me. She had such patience with me and my ‘20 questions.’ Thank you for employing very understanding people.”
– Vicki F.

“Everything went fast and easy.”
– Gerald Y.

 “It was great!! Time saver and easy to follow instructions. Thanks.”
– Kenneth H.

“A friend told me about Markel approximately ten years ago. I have been a customer ever since.”
– Terrence B.

“Excellent in every way. Totally Satisfied.”
– Charles C.

 “My applause and salutations to Saundra for outstanding customer service/support. Please recognize her sincere and dedicated service in her capacity of representing Markel American. It is of great comfort to know such employees are working for ‘my’ insurance partner."
– Don D.

“I wanted to write you a quick note to tell how professional and courteous Leah was with me during our policy update. She was very polite, well spoken and more than anything else, very professional. Thank you for having good service minded employees working with you customers.”
– Herman F.

“Great Customer Service!!”
– Gene E.

“I hope I never need the insurance, but it is good to know I can speak with someone who will be able to assist me if needed!”
– Bruce G.

“Very efficient customer service. I received the quote and started the policy without any confusion of the coverage. Everything was explained by knowledgeable people. Easiest Insurance I have ever started.”
– Steven S. & Vicky B.

“Our first claim ever! Very pleased with service. We didn’t know what to expect with the process.”
– Gary E.

“A short reply to inform you that Leah was very polite and efficient in answering my questions. I believe she covered the whole nine yards and ever went the extra mile to send me an attachment listing all the benefits of having the roadside assistance. Truly an asset to Markel and their customers.”
– Bob T.

“The claim service was extremely efficient. We were pleasantly surprised since we were unfamiliar with this insurance company.”
– Name Withheld

“I don't do much with a computer. This transaction was a first for me. I was treated better by the girl who helped me twice, than by my own agent whom I've had for over twenty years.”
– Beverly Y.

“Job Well Done! Special Thank you to: Robin & Lisa - Claims Examiners, and Naomi - Salvage Specialist.”
– C B.

“Matt the Examiner of my claim was very professional, courteous and polite. Very quick call back response and results of claim. Thank you.”
– Chris S.

“Very pleased with Premium and Service.”
– Ronald K.